Policies:
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Privacy & Confidentiality: HIPAA-compliant
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Telehealth Consent: Patients must reside in FL or OR
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Appointments: 24-hour cancellation required; no-show fee: $100
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Medication Policy: Refills only during follow-ups; one pharmacy recommended
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Emergencies: Call 911 or 988 (not an emergency service)
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Insurance: Managed through Headway
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Termination: Repeated missed visits or relocation may end services
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Disclaimer: Website content is not a substitute for emergency care
Prescribing Guidelines:
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Controlled substances prescribed only after evaluation via video
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Prescribing decisions case-by-case, based on safety and regulations
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PDMP reviewed prior to controlled prescriptions
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Urine drug screening or monitoring may be required
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Benzodiazepines prescribed short-term only
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Lost/stolen/early refill requests not replaced
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Misuse may result in discontinuation of controlled substances