Policies:

  • Privacy & Confidentiality: HIPAA-compliant

  • Telehealth Consent: Patients must reside in FL or OR

  • Appointments: 24-hour cancellation required; no-show fee: $100

  • Medication Policy: Refills only during follow-ups; one pharmacy recommended

  • Emergencies: Call 911 or 988 (not an emergency service)

  • Insurance: Managed through Headway

  • Termination: Repeated missed visits or relocation may end services

  • Disclaimer: Website content is not a substitute for emergency care

Prescribing Guidelines:

  • Controlled substances prescribed only after evaluation via video

  • Prescribing decisions case-by-case, based on safety and regulations

  • PDMP reviewed prior to controlled prescriptions

  • Urine drug screening or monitoring may be required

  • Benzodiazepines prescribed short-term only

  • Lost/stolen/early refill requests not replaced

  • Misuse may result in discontinuation of controlled substances